Network Technician

Location: Richfield, MN
Date Posted: 10-12-2016

One of our client in Richfield, MN is looking for Network Admin for a contract. kindly let me know your interest

Job Description:
This is a contract role Candidate will be required to work 10 hour days, 4 days per week (Wed - Sat) on second shift (11:00AM - 9:30PM).  There are no on-call shifts required. 
1-3 years experience - Monitors network to ensure availability to all users.  Observes and controls the status and performance of all components of network facilities.  Identifies, diagnoses, and resolves problems affecting network performance.
Job Responsibilities:
- Monitor alerts for network, server, telephony, application, and other platforms.
- Proactively create tickets on servers, telephony systems, network equipment, telephony equipment and circuits.
- Analyze and resolve network and server issues.
- Prioritize, manage, and properly escalate issues.
- Troubleshoot system down situations.
- Work with vendors to escalate and quickly resolve circuit and/or equipment issues.
- Execute commands for automated server jobs as requested by job application teams.
- Take calls from transmission customers and assist them in confirming receipt of files and/or troubleshooting issues.
- Investigate basic VOIP and telephony issues.
- Update incidents with timely, accurate, and detailed updates within SLAs.
- Regularly communicate status to customers.
- Adheres to all policies, standards, and procedures.
- Routing and Switching experience with enterprise class network devices.
- Knowledge in working with Cisco IOS routers and Cisco switches.
- Windows server experience.
- Basic knowledge of Linux/Unix server OS.
- Ability to work well in teams and with minimal supervision.
- Must possess excellent verbal communication skills to work with department personnel and various vendors.
- Ability to work individually, and in group settings.
- Strong interpersonal relationship skills.
- Good customer service skills.
- Detail-oriented.
- Strong problem solving skills.
- Ability to work with all levels of management.
- Excellent written communication skills.
- Strong desire to succeed.
- Takes ownership.
Basic Qualifications
- High School diploma or equivalent
- Minimum 1 year experience with a data center operating environment, day-to-day operational requirements, and the operation of production systems and equipment.
- Network Infrastructure
- Telecommunications
- Hardware infrastructure
- Computer operations
- IT systems management
Preferred Skills/Experience
- Network+
Thanks & Regards
Satish .K
Technosoft Corporation
28411 Northwestern Hwy, Suite 640, Southfield, Mi 48034
Tel: 248-603-2609; Fax: 248-603-2599

At least a bachelor’s degree in Computer Science, Engineering or related field or an equivalent in education is required for this position.
We are an Equal Opportunity Employer.
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