(1912176612) Image Deployment Engineer Kokomo, IN

Location: Kokomo, IN
Date Posted: 10-11-2016
Position: (1912176612) Image Deployment Engineer
Location: Kokomo, IN 
Duration: 12 Months
Position: #1912176612

Job Description:
Position Overview:

• Delivers and leads team in the delivery of second level remote hardware and software support services to clients to resolve product use and multi-product/platform problems, and/or questions relating to enterprise systems, networks and application software, as well as desktop applications that are beyond the scope of the client’s first level help desk support function. Provides referrals and/or dispatches to other service providers to ensure that client’s service level and technical requirements are met. Provides alerts and situation status information to both client and Unisys management. Coordinates critical customer issues as well as new product and/or system implementations. Prepares, approves and coordinates the implementation of technical documentation and ensures that technical and customer documentation is current and complete. Initiates process improvements for internal and external customers.
• The candidate will be called on to provide top level support to existing customers on an as-needed basis, to transition new outsourcing clients to these services, and to provide consulting advisory and technical delivery services for special projects related to these services
• This position requires strong working experience with Windows 7 Deployment processes, Image Development and deployment with MDT and SCCM OSD, design and administration of Microsoft SCCM (all versions) in a large enterprise, and SCCM based reporting


Responsibilities:

• Responsible for designing and developing Windows client Operating system images (Windows 8.1, Windows 10)
• Responsible for handling tier 3 incident management tickets
• Review and Approve implementation of technical documentation's if required.
• Developing and testing Windows client Operating system master images (Windows 7/Windows 8 etc.) from the source as per customer requirements using tools such as MDT, SCCM, Windows ADK / LANDesk / Altiris when working as an individual contributor for small to medium sized accounts
• Test and integrate device driver for new hardware models if working as an individual contributor for small to medium sized accounts.
• Interact with SDM’s and clients as required to gather end to end requirements of the build, document them and get signed off.
• Conduct peer review / Quality assurance for builds or changes being carried out by peers.
• Attend meetings with SDM’s, Client and other stake holders as required.
• Up skill oneself based on the industry and team demands
• Conduct training sessions for fellow team members

Skills, Experience & Qualifications:


• BS degree highly desired but not required 
• Between 6 to 8 years of relevant experience in using tools such a MDT, SCCM 2007/2012, WAIK/Windows ADK etc.
• Expertise on Desktop imaging (Creating and Deploying Windows XP, Windows 7 and Windows 8) using WAIK/ Windows ADK with MDT 2013 and higher, SCCM 2012, Windows Deployment Services.
• In-depth knowledge and troubleshooting experience of Lite-Touch, Zero touch Deployments, WDS/PXE Issues, Sysprep tool, WinPE
• Expertise and prior experience in designing large scale OS migrations (Windows XP to Windows Vista/ Window 7/ Windows 8) using USMT,
o Knowledge of customizing the configuration xml files and creating custom migration files to suit the migration needs is a must.
o Troubleshooting failed migration scenarios. 
• Expertise and experience in working with Desktop hardware products by Dell, HP, Lenovo, Panasonic, Fujitsu, Sony etc.
o Knowledge of hardware components
o Knowledge of driver integration
• Good knowledge of Windows client operating systems such as Windows 7 , Windows 8 and Windows 10
• Basic knowledge of server 2008, Active directory, Group policy, DHCP, DNS and basic windows networking
• Knowledge of VB Scripting/ HTA / Batch scripting/Power Shell or any programming language is an added advantage
• MDT, SCCM 2007/ SCCM 2012, Windows 7/Windows 8 related certifications is an added advantage
• Excellent communication and presentation skills 
• Graduate or equivalent work experience 
• Take active part in technology, process trainings
• Ability to be on-site in Kokomo Indiana 

 

Contact : Samuel McClain 
samuel.mcclain@technosoftcorp.com 
Office - 248-603-2675
Mobile - 248-885-6685


At least a bachelor’s degree in Computer Science, Engineering or related field or an equivalent in education is required for this position.
We are an Equal Opportunity Employer.
Samuel McClain
Technical Recruiter, Technosoft Corporation
Technosoft Corporation
28411 Northwestern Hwy., Suite 640
Southfield, MI 48034
Office - 248-603-2675
Mobile - 248-885-6685
samuel.mcclain@technosoftcorp.com
www.technosoftcorp.com
or
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