Help Desk Analyst

Location: Hoffman Estates, IL
Date Posted: 06-19-2014

Hello,
 
Tried reaching you!
 
Hope you are doing awesome,
 
We have immediate opening for Help Desk Analyst to our Direct Client below is the project detail, kindly have a look at it and send me your update resume ASAP along with all the below needs.
 
Req: 3233-1
Position: Help Desk Analyst
Terms: 11+ Months
Work Location: Hoffman Estate, IL
 
Responsibilities:
 

  • Typical experience in the field is 3-5 years.
  • Updated description: Identify, manage, escalation, and resolve technical issues.
  • Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks.
  • Troubleshoot all information technology issues, including software, hardware, and networking.
  • Monitor installed systems, identify problems, and take corrective action.
  • Previous experience imaging desktops/laptops with Windows 7 is helpful.
  • Candidate will provide phone support for field projects.

 
Warm Regards,
 
Binil Raj D
Technosoft Corp,
Phone: 248 415 4529
Email ID: BinilRaj@technosoftcorp.com



At least a bachelor’s degree in Computer Science, Engineering or related field or an equivalent in education is required for this position.
We are an Equal Opportunity Employer.
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