(1912102680) Desktop Analyst Indianapolis, IN

Location: Indianapolis, IN
Date Posted: 03-10-2014

Position: (1912102680) Desktop Analyst 
Location: Indianapolis, IN 
Duration: 3 Months
Position: #1912102680

POSITION DUTIES AND RESPONSIBILITIES: 
Provide technical support to migrate client to Windows 7 for supported desktops, laptops, and peripherals. 
This includes the following activities:
Perform Data Migration. Data migrated is based on custom file extensions which will be determined by the client and project teams. 
Capture installed software and hardware configuration of the device 
Install the Windows 7 image provided by client 
Configure the specific end-user settings on each new system in accordance with the agreed installation instructions 

Re-install end user software provided by client.
Join device to the domain 
Re-map network printers
Installing approved local peripherals that can be connected via USB and are “auto detected” by the OS 
At the end of installation, provide 10 minutes end user orientation 
Ability to work on call after hours as required 
Able to communicate technical information to both technical and non-technical personnel 


QUALIFICATIONS: 

Ability to work independently and take ownership 
Solid technical and analytical skills required
Thorough knowledge of supported Microsoft Windows operating systems 
Intermediate Experience with Active Directory administration 
Thorough knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office 
Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities


EDUCATION and/or WORK EXPERIENCE: 
Associate's Degree or equivalent experience required 
A+ Certification recommended 
2-4 years or more of related experience preferred


Please disregard the educational requirement for this position listed below. A bachelors degree is not required if you have an A+ certification and / or 3 or more years of hands on desktop support experience.


Contact : Samuel McClain 
samuel.mcclain@technosoftcorp.com 
Office - 248-603-2675
Mobile - 248-885-6685



At least a bachelor’s degree in Computer Science, Engineering or related field or an equivalent in education is required for this position.
We are an Equal Opportunity Employer.
Samuel McClain
Technical Recruiter, Technosoft Corporation
Technosoft Corporation
28411 Northwestern Hwy., Suite 640
Southfield, MI 48034
Office - 248-603-2675
Mobile - 248-885-6685
samuel.mcclain@technosoftcorp.com
www.technosoftcorp.com
or
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