Data Scientist

Location: Dearborn, MI
Date Posted: 02-27-2018
The Data Scientist will be responsible for understanding global customer requirements on report/dashboard design and development. They will work in a centralized team of data scientists, data engineers, and report developers that will work in collaboration with call center business customers to design solutions, and develop a new common and consistent set of reports. The data scientist will guide both the business and the development team in how to visualize call center data, and identifying what data should be pulled together for greater business insights. . Consolidate requirements and find commonality between a current fragmented set of reports/dashboards . Translate current state fragmented reports/dashboards to a consolidated and concise set of reports/dashboards, where data stems from multiple sources . Design and develop reports/dashboards by interpreting the business, user, functional, and non-functional requirements . Ensure the implementation of functional/nonfunctional requirements to produce the final solutions . Apply company architecture standards appropriately to the solution or service in collaboration with Architects . Interact and effectively communicate with technical peers (business analysts, developers, architects), IT and business management . Work with external vendor experts . Categorize requirements to a reporting tool that best fits the business in terms of function, costs, and architecture . Provide feasible design solutions to customer requirements . Creating visualizations that are appropriate for respective data sets and overall goal of reports/dashboards . Organize and combine data sets in a manner that provide business insights to management level audiences, beyond the day-to-day call center operations reports . Providing a new set of predictive analytics, and solutions to future-state process controlled ad-hoc analysis

Required Skills and Experience:
5+ years of experience developing in either Qlikview, Tableau, or Power BI reporting tools; data wrangling in Alteryx .
Experience in: Hadoop, VBscripting, SQL Server, C++, Excel (VBA) Object Orient.
Strong data mining and data modelling skills.
Ability to deliver project commitments.
Excellent organizational, time-management, documentation, and progress tracking updates skills.
Proven development/implementation process success.
Delivering solutions to business requirements, with clear traceability and testability between development phases.
Experience in ensuring design is in compliance with specifications.
Team-oriented and have excellent oral and written communication skills.
Strong analytic, problem solving, and troubleshooting skills.
Experience in all phases of the development lifecycle.
Applying agile practices to solution delivery.
Requirements gathering, design, development, testing, and training users


At least a bachelor’s degree in Computer Science, Engineering or related field or an equivalent in education is required for this position.
We are an Equal Opportunity Employer.
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