Associate Product Specialist --- Argus Safety

Location: Durham, NC
Date Posted: 01-11-2018
RESPONSIBILITIES 
• Provide level 3 support for internal and external end users for PC and serversInteract with software vendors, Infrastructure services, and/or Applications Development to restore service and/or correct core problems. 
• Communicate IT issues to business units at various levels of seniority. 
• Manage and coordinate the implementation of internal, external and off-the-shelf business applications with all IT and business groups. 
• Coordinate validation activities related to the deployment of business applications. 
• Coordinate with internal and external service providers in the area of incident, problem, and change management, 
• Capacity planning and troubleshooting, representing the interests of supported business groups. 
• Work closely with customers to identify business requirements and opportunities in relation to IT systems and services. 
• Assist in the production of the data model and the system's architecture. 
• Assist in the selection of hardware and software including due diligence activities. 
• Maintain knowledge of the IT industry, analyse the abilities of tools and technologies and compare with the needs of the business, recommend potential solutions to managers within the business. 

All responsibilities are essential job functions unless noted as nonessential (N). 
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES 
• Solid technical background and experience related to 
o Argus Safety 
o Argus Insight 
o Analytics 
o BIP / OBIEE reporting 
o E2B 
o Oracle SQL and PL/SQL 
• Possesses fine-tuned analytical skills and/or programming experience 
• Relational database experience 
• Strong PC-based troubleshooting skills 
• System deployment/implementation expertise specifically related to Argus Safety and relevant integrations 
• Possesses solid written and verbal skills 
• Possesses leadership and mentoring skills 

MINIMUM REQUIRED EDUCATION AND EXPERIENCE 
• Bachelor's degree in Information Management or business related fields preferred 
• 5 years business experience; or equivalent combination of education, training and experience 

Thanks & Regards
Shashi
Technosoft Corporation
One Towne Square,Suite 600,Southfield, MI 48076
 
Tel: 248 415 4545/248 631 4225
email: shashikala.bai@technosoftcorp.com * www.Technosoftcorp.com
 


At least a bachelor’s degree in Computer Science, Engineering or related field or an equivalent in education is required for this position.
We are an Equal Opportunity Employer.
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